Help and contact
The most common steps are here. For anything else, send an email.
Contact
Briefly describe what happened and on which device. Please do not send confidential content.
Write an e-mailkontakt@
Does sending an email sign me up or create a payment obligation?
No. Your message is an enquiry. It does not create an Omnido account or a subscription.
Install the Mac app
Download the Mac app, open the file and drag Omnido into the Applications folder. The Mac app runs on Macs with Apple silicon and updates itself.
Download the Mac appSign in
You sign in with a passkey or with a six-digit login code that Omnido sends by email; the code is valid for 10 minutes. You create a new account with the login code.
Sign in on the webRedeem an access code
You redeem an access code in the browser or in the Mac app: Settings → Subscription → “Redeem access code”. The iPhone and iPad app cannot do this.
Export data and delete your account
Under Settings → Account, “Export data” downloads your tasks, captures and attachments as a ZIP file, with or without a subscription. “Delete account” deletes your account with all its data at once, without a trash.